Shipping policy
Shipping
Last updated: 17 September 2026
The short version
- Everything is made to order — allow up to 5 working days before it ships
- UK: 2–5 days after dispatch, fully tracked
- We ship worldwide, and every order is tracked
- Outside the UK you may have import VAT or duty to pay — see §4
1. Made to order
Nothing sits in a warehouse. Your garment is printed once you order, which keeps waste down but means we need up to 5 working days to make it before it ships. Busy periods and drops can push this out — we'll tell you if it does.
The delivery times below all start from dispatch, not from when you order.
2. UK delivery
| Service | After dispatch | Cost |
|---|---|---|
| Standard — tracked | 2–5 days | £3.95 — free on UK orders of £60 or more |
Allow up to 10 working days overall from order to doorstep for standard delivery.
We deliver to all UK addresses including the Highlands, Islands, Northern Ireland, the Channel Islands and BFPO. Remote areas can take a little longer.
3. International delivery
We ship worldwide. Every international order is tracked.
3.1 Europe
| Service | After dispatch | Cost |
|---|---|---|
| Europe Tracked | 6–21 days | from £10.50, by order weight |
The window is wide because parcels clear customs on the way. Most arrive well inside it, but we'd rather quote honestly than promise a date we don't control.
3.2 United States
| Service | After dispatch | Cost |
|---|---|---|
| USPS Tracked | 3–5 days | from £12.50, by order weight |
3.3 Canada
| Service | After dispatch | Cost |
|---|---|---|
| International Tracked | 6–21 days | £15.95 |
3.4 Rest of the world
| Service | After dispatch | Cost |
|---|---|---|
| Royal Mail Tracked | 2–8 days | from £20.95, by order weight |
If we can't ship to your country, checkout will tell you before you pay.
4. Customs, import VAT and duty — orders outside the UK
We ship from the UK. Once a parcel leaves the country it may be subject to import VAT, duty and a carrier handling fee in the destination country.
- These charges are set by your country's customs authority, not by us. We can't calculate or absorb them.
- They're payable by you, usually to the carrier before delivery.
- What you pay depends on your country and the order value.
- Refusing a parcel to avoid these charges is not a return. It usually comes back to us with charges deducted, or is destroyed. See our refund policy. for how to return something properly.
The price you pay at checkout includes UK VAT and excludes any import charges in your country.
5. Tracking
Every order is tracked. You'll get a tracking link by email at dispatch. International tracking can take a few days to start updating once the parcel leaves the UK — that's normal and doesn't mean it's lost.
6. If it's running late
Please give it until the end of the stated window before contacting us — carriers usually catch up. After that, email shop@carsrule.co.uk with your order number and we'll chase it.
We can't treat a parcel as lost until 20 working days (UK) or 30 working days (international) after dispatch, because that's when carriers will accept a claim.
7. Wrong or incomplete addresses
We ship to the address given at checkout. Please check it — especially the postcode and any apartment or building number.
If you spot a mistake, email us immediately. We can usually correct it before production finishes, but once dispatched we can't redirect. Parcels returned to us because of an incorrect address can be resent, but you'll need to cover postage again.
8. Returns
See our refund policy.